Delivery

All our orders are sent out through the Royal Mail in the UK. For international orders these will be passed on to the appropriate postal service in that country by the Royal Mail.

Delivery is FREE to the UK for orders over £15.
Anything under £15 is a flat rate of £1.50.

Europe
Orders less than £10 = £4.
Orders over £10 = £7

North America, Australia and the rest of the world
Orders less than £4 = £4.
Orders over £4 = £15.

Delivery times

UK – 1-3 working days processing time, plus 1-4 working days for delivery. Please note this might be longer during busy periods such as Christmas.
EU – 1-3 working days processing time, plus up to 10 working days for delivery.
Rest of the world – 1-3 working days processing time, plus up to 28 working days for delivery.

Custom orders will take an added 3-5 processing time, and this might increase depending on the number of orders we are working on.

If there is an item you need urgently, please contact us and we will try to help as best we can.

Returns

If your item has arrived damaged or in a sub-standard condition please get in touch with us within 14 days of purchase to arrange a return. Please note that the buyer will be responsible for the cost of returning the product.

We are unable to offer refunds for personalised or custom products.

Orders shipped outside of the UK may have customs charges applied. We cannot take on any responsibility for covering these charges and unfortunately cannot do anything about any delays as as result of customs.